R402, DA/DT402, LP/TLP2824-Z, LP/TLP 2844-Z, TLP 3844-Z
| What the status light is telling you | ||
| Status LED Condition and Color | Printer Status | For a Resolution, Refer to number: | 
| Off | Off | 1 | 
| Solid Green | On | 2 | 
| Flashing Yellow | Stopped | 3 | 
| Flashing Green | Normal Operation | 4 | 
| Flashing Red | Stopped | 5 | 
| Double Flashing Green | Paused | 6 | 
| Solid Yellow | Various | 7 | 
| Alternately Flashing Green and Red | Needs Service | 8 | 
Resolutions
1. The printer is not receiving power.
- 
Have you turned on the printer power? 
- 
Check power connections from the wall outlet to the power supply, and 
 from the power supply to the printer.
2. The printer is on and in an idle state.
- 
No action necessary 
3. The printer has failed its power on self test (POST)
- 
If this error occurs right after you turn on the printer, 
 contact an authorized reseller for assistance.
There is a shortage of memory.
- 
If this error occurs after you have been printing, turn the printer power off and on. 
 Then, resume printing.
4. The printer is receiving data.
- 
As soon as all of the data has been received, the status LED will turn 
 green; then, the printer will automatically resume operation.
5. Either the media or ribbon is out.
- 
Load a roll of media, following the instructions in “Loading the Media” on page 9 of users guide. 
 Then, press the feed button to resume printing.
- 
Load a roll of ribbon, following the instructions in “Loading the Ribbon” on page 12 of users guide. 
 Then, press the feed button to resume printing.
The print head is open.
- 
Close the top cover. Then, press the feed button to resume printing. 
- 
Press the feed button to resume printing. 
7. The print head is under temperature
- 
Continue printing while the print head reaches the correct operating temperature. 
The print head is over temperature.
- 
Printing will stop until the print head cools to an acceptable printing 
 temperature. When it does, the printer will automatically resume operation.
8. FLASH memory is not programmed.
- 
Return the printer to an authorized reseller. 





