R402, DA/DT402, LP/TLP2824-Z, LP/TLP 2844-Z, TLP 3844-Z
What the status light is telling you |
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Status LED Condition and Color |
Printer Status |
For a Resolution, Refer to number: |
Off | Off | 1 |
Solid Green | On | 2 |
Flashing Yellow | Stopped | 3 |
Flashing Green | Normal Operation | 4 |
Flashing Red | Stopped | 5 |
Double Flashing Green | Paused | 6 |
Solid Yellow | Various | 7 |
Alternately Flashing Green and Red |
Needs Service | 8 |
Resolutions
1. The printer is not receiving power.
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Have you turned on the printer power?
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Check power connections from the wall outlet to the power supply, and
from the power supply to the printer.
2. The printer is on and in an idle state.
-
No action necessary
3. The printer has failed its power on self test (POST)
-
If this error occurs right after you turn on the printer,
contact an authorized reseller for assistance.
There is a shortage of memory.
-
If this error occurs after you have been printing, turn the printer power off and on.
Then, resume printing.
4. The printer is receiving data.
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As soon as all of the data has been received, the status LED will turn
green; then, the printer will automatically resume operation.
5. Either the media or ribbon is out.
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Load a roll of media, following the instructions in “Loading the Media” on page 9 of users guide.
Then, press the feed button to resume printing. -
Load a roll of ribbon, following the instructions in “Loading the Ribbon” on page 12 of users guide.
Then, press the feed button to resume printing.
The print head is open.
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Close the top cover. Then, press the feed button to resume printing.
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Press the feed button to resume printing.
7. The print head is under temperature
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Continue printing while the print head reaches the correct operating temperature.
The print head is over temperature.
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Printing will stop until the print head cools to an acceptable printing
temperature. When it does, the printer will automatically resume operation.
8. FLASH memory is not programmed.
-
Return the printer to an authorized reseller.